6.1 GENERAL
The Water Department shall charge owners for water use as stipulated in the Fees and Rate Schedule.
6.2 OWNER’S LIABILITY TO PAY
A minimum charge shall be assessed to the owner for active water services whether or not water is used.
6.3 COLLECTION OF CHARGES
The Water Department will send each service owner a water usage bill at intervals determined by the Commissioners.
Additional charges for labor, material, fees or violations billable to an owner shall be billed separately and are subject to the same conditions as bills for water use.
6.4 CLAIMS FOR ADJUSTMENT ON BILLS
To be considered, all claims for adjustments of water bills must be made within thirty (30) days of billing date.
6.5 PAYMENT FOR WATER USE
Owners must pay for all metered water use.
6.6 FAILED METER
If a meter fails to register correctly, the charge for water use shall be based on average daily use, as shown by records when the meter was in order, for the corresponding period of the preceding year.
Failed meters must be replaced per Section 5.3 of the Regulations.
6.7 PAYMENT
All bills for water use must be paid within thirty (30) days of billing date. Overdue bills will immediately become delinquent. The Water Department will impose interest in accordance with the Rate Schedule for the balance owed on all delinquent bills. The Water Department shall notify the owner regarding overdue bills and issue a shut-off notice. If payment is not received within thirty (30) days from the date the shut-off notice is rendered, the Water Department may shut off the service without further notice in accordance with Massachusetts General Laws Chapter 40 Section 42b. All charges and additional fees associated with the collection of payments, including but not limited to legal fees, shall be paid in full prior to the Water Department turning on the service.
The Water Department has adopted Chapter 40, Sec. 42A through F of the Massachusetts General Laws Relating to the Imposition of Liens Against Delinquent Accounts.
Accounts delinquent over sixty (60) days may be turned over to the Collector of Taxes and placed into Lien.
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